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FAQs

  • How to prepare for firewood delivery?

    Clear the delivery area, verify truck access, prepare your storage foundation, plan to be home, and have payment ready for smooth firewood delivery.

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  • What is kiln-dried firewood?

    Kiln-dried firewood is dried in heated chambers to 10-15% moisture in days, burning hotter and cleaner than air-seasoned wood.

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  • What causes creosote buildup in chimneys?

    Creosote forms when smoke from wet wood or inefficient fires condenses in chimneys, creating a dangerous, flammable tar-like deposit.

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  • Can you burn green (unseasoned) wood?

    You can burn green wood, but shouldn’t—it produces minimal heat, maximum smoke, dangerous creosote buildup, and wastes money.

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  • How should firewood be stored?

    Store firewood elevated off the ground, 20-30 feet from your home, in a sunny location with only the top covered to allow airflow.

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