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FAQs

  • What causes creosote buildup in chimneys?

    Creosote forms when smoke from wet wood or inefficient fires condenses in chimneys, creating a dangerous, flammable tar-like deposit.

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  • What size should firewood pieces be?

    Firewood should typically be 16 inches long and split to 4-6 inch diameter. Measure your fireplace or stove to confirm the right size before ordering.

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  • What is seasoned firewood?

    Seasoned firewood is wood that has been dried to reduce moisture content below 20% for efficient, safe burning with less smoke and creosote.

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  • How far from the house should firewood be stored?

    Store firewood 20-30 feet from your home to prevent insect infestations and fire hazards. Keep only 1-2 days’ worth near your door for convenience.

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  • Can you burn green (unseasoned) wood?

    You can burn green wood, but shouldn’t—it produces minimal heat, maximum smoke, dangerous creosote buildup, and wastes money.

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