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FAQs

  • What size should firewood pieces be?

    Firewood should typically be 16 inches long and split to 4-6 inch diameter. Measure your fireplace or stove to confirm the right size before ordering.

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  • What’s the difference between hardwood and softwood firewood?

    Hardwoods are denser and burn longer with more heat, while softwoods ignite faster and burn quicker—both have advantages when properly seasoned.

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  • What causes creosote buildup in chimneys?

    Creosote forms when smoke from wet wood or inefficient fires condenses in chimneys, creating a dangerous, flammable tar-like deposit.

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  • How to prepare for firewood delivery?

    Clear the delivery area, verify truck access, prepare your storage foundation, plan to be home, and have payment ready for smooth firewood delivery.

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  • How do you stack firewood correctly?

    Stack firewood in single rows on elevated supports, 4 feet high, with crisscrossed ends for stability. Cover only the top to allow airflow.

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