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FAQs

  • What causes creosote buildup in chimneys?

    Creosote forms when smoke from wet wood or inefficient fires condenses in chimneys, creating a dangerous, flammable tar-like deposit.

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  • How to prepare for firewood delivery?

    Clear the delivery area, verify truck access, prepare your storage foundation, plan to be home, and have payment ready for smooth firewood delivery.

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  • Why does firewood need to be split?

    Splitting firewood accelerates drying by exposing more surface area, enables proper ignition and combustion, and creates manageable sizes for efficient burning.

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  • How should firewood be stored?

    Store firewood elevated off the ground, 20-30 feet from your home, in a sunny location with only the top covered to allow airflow.

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  • What size should firewood pieces be?

    Firewood should typically be 16 inches long and split to 4-6 inch diameter. Measure your fireplace or stove to confirm the right size before ordering.

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